Case Studies

Real results from real organisations. Every engagement is evidence-led and focused on measurable improvement.

122 Hours Saved Per Year: 5S Workplace Organisation at S-MIC QC

Sometimes the most powerful improvements come from creating order where there was none. The S-MIC QC team engaged Walker Business Transformation to deliver a 5S workplace organisation programme across five...

#Lean 5S Case Study Laboratory

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Building a Team That Improves Itself: Lean at the Wellcome Sanger Spatial Genomics Team

Continuous improvement in a scientific research team starts with helping people see their own work differently. The Spatial Genomics team at Wellcome Sanger Institute were a relatively new team using...

#Lean Case Study Continuous Improvement Scientific Research

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Solving Stock Control at Scale: Kanban at Wellcome Sanger Institute

Kanban stock management transformed laboratory operations at the Wellcome Sanger Institute. When the Covid-19 Genomics Surveillance Project scaled to 64,000 samples per week, stock management became a critical bottleneck. The...

Case Study Kanban Scientific Research Stock Management

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From Reacting to Redesigning: A Lean Leadership Journey at BSD

A Lean leadership programme can transform how organisations operate at every level. When BSD engaged Walker Business Transformation for a 10-week Lean leadership programme, the goal was to shift from...

BSD Case Study Continuous Improvement Gemba

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From 28 Days to 9: Eliminating a Backlog in the Wellcome Sanger Genotyping Lab

Lean Six Sigma laboratory improvement delivered dramatic results at the Wellcome Sanger Genotyping Lab. Following a period of staff turnover, the team was in difficulty. A backlog of 160 plates...

#Lean 5S Case Study Genotyping

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30% Capacity Opportunity: Cross-Site Lean Review at i2 Analytical

Lean process mapping revealed extraordinary efficiency opportunities at i2 Analytical, a growing commercial analytical laboratory business operating across seven sites in the UK. As the business scaled, manual processes and...

#Lean Case Study Commercial Laboratory Engage Process

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Mapping 124,000 Calls to Transform a Telecare Service: Bradford Council Safe & Sound

Bradford Council's Safe & Sound service provides a vital lifeline — keeping vulnerable residents safe, supported, and living independently. When the service needed to strengthen operational performance and manage growing...

#Lean Bradford Council Case Study Failure Demand

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From 19 Days to 2.5 Days: How Lean Transformed Covid-19 Genome Sequencing at Wellcome Sanger Institute

Lean process improvement in scientific research can deliver results that seem impossible. When the Covid-19 pandemic struck, the Wellcome Sanger Institute faced an extraordinary challenge: scale genome sequencing from a...

#Lean Case Study DMAIC Process Improvement

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